OUR VALUES & GUARANTEE
At shiva.com, our goal is to provide valuable trusted information and services related to Jewish mourning.
We believe our customers honor us with their business.
We believe accurate and transparent information and services are the keys to creating trust and value.
We expect each vendor will continue to provide top quality reliable products and services along with superior customer service or their participation will be reevaluated.
We encourage your feedback and take it very seriously. We use this information when evaluating and making decision on which vendors to include on our site.
We stand by our products and vendors and want you to be 100% pleased with your purchase and shopping experience. If you are not satisfied with your purchase, please email firstname.lastname@example.org along with your order number and the nature of the problem. We will contact you to process your refund.
SAFE AND SECURE TRANSACTION
We fully believe our customers' private and personal information should remain that way. We use best-in-class industry standards on privacy and security to ensure your transactions are safe and secure, and will never share your credit card information.